Skip to content ↓

The Henry
Beaufort
School

PARENTMAIL ISSUES

We are aware of an issue with Outlook and Hotmail inboxes incorrectly classifying ParentMail emails as spam, meaning parents may be unaware of emails they are receiving from ParentMail. ParentMail have made contact with the provider and are treating this as a high priority.

In the meantime, they highly recommend all users download the ParentMail App to ensure you are receiving messages, or, you can visit your spam/junk folder within your email account, and unmark the message as junk/spam/malicious.

A further update will update  will follow as soon as this issue has been resolved, and ParentMail apologise for any inconvenience this may cause.